Privacy Policy
At Aula Zenith, we are committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, and disclose information when you use our online learning platforms, educational content, virtual reality experiences, personalized learning pathways, teacher training, and language learning tools. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First name and last name
- Usage Data (e.g., progress in courses, scores, preferred learning styles)
- Payment information (for premium services)
- Demographic information (e.g., age, gender, educational background, if provided voluntarily)
- Usage Data: We may also collect information on how our service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
2. How We Use Your Information
Aula Zenith uses the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To deliver personalized learning pathways and educational content
- To facilitate virtual reality educational experiences
- To provide teacher training and support
- To manage payments for services
3. Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), Aula Zenith's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Aula Zenith may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it's not overridden by your rights
- To comply with the law
4. Retention of Data
Aula Zenith will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Aula Zenith will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.
5. Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Spain and choose to provide information to us, please note that we transfer the data, including Personal Data, to Spain and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
6. Disclosure of Data
Aula Zenith may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Aula Zenith
- To prevent or investigate possible wrongdoing in connection with the service
- To protect the personal safety of users of the service or the public
- To protect against legal liability
7. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
8. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Aula Zenith aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access: You have the right to request access to the Personal Data we hold about you.
- The right to rectification: You have the right to request that any incomplete or inaccurate data we hold about you is corrected.
- The right to erasure ("right to be forgotten"): You have the right to request deletion of your Personal Data under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to object: You have the right to object to our processing of your Personal Data under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Aula Zenith relied on your consent to process your personal information.
9. Service Providers
We may employ third party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
10. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
11. Children's Privacy
Our service may be used by individuals under the age of 18. If a user is under the age of 16, consistent with the General Data Protection Regulation (GDPR) requirements in Spain, we require parental or guardian consent for their registration and use of the services that involve the processing of personal data.
If we become aware that we have collected Personal Data from children without verification of parental consent where required, we take steps to remove that information from our servers.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By mail: Aula Zenith, 2847 Calle de Velázquez, Floor 3, Madrid, Comunidad de Madrid, 28001, Spain